At G-tech we take pride in our work, and customer satisfaction is always our first priority.
Once they snaked the line, they showed me what the snake came up with. They tested the line for a good while just to be sure or will snake again, cleaned up and made me sign again that work was completed to my satisfaction. Grant was nice enough to remind me that I do have 30 days if the clog comes back, they will come for free and resnake. Very nice touch.
I don’t know about others, but I appreciate when companies do take the extra time toward customer service.